Privacy Policy

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At Audio Healing, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, purchase our digital audio products, or communicate with us.

This policy is compliant with the General Data Protection Regulation (GDPR) and applies to all users, including those in the European Union and European Economic Area (EEA).

Audio Healing
Website: audiohealing.co.uk
Contact Email: Audiohealing@yahoo.com

We may collect the following types of data:

• Full name
   
• Email address
   
• Billing information
   
• Purchase history
   
• IP address (may be logged for security or analytics)
   

• Browser type
   
• Device type
   
• Pages visited and time spent on our website
   
• Traffic source and referral links
   

We use secure, third-party payment processors (e.g., Stripe, PayPal) to handle transactions. We do not store full payment details (e.g., credit card numbers) on our servers.

Under GDPR, we process your personal data only when we have a lawful basis to do so. These include:

• Contractual necessity: To fulfill your orders or respond to inquiries
   
• Consent: When you opt in to receive marketing emails or newsletters
   
• Legal obligation: To comply with financial or regulatory requirements
   
• Legitimate interests: For analytics, fraud prevention, and service improvements (without overriding your rights)
   

We may use your information to:

• Process and deliver your purchases
   
• Provide customer support
   
• Send order confirmations and updates
   
• Send optional promotional emails (with your consent)
   
• Improve our website and user experience
   
• Comply with tax, legal, or regulatory requirements
   

We retain your data only as long as necessary to:

• Fulfill your purchases and provide services
   
• Comply with legal and accounting obligations
   
• Resolve disputes or enforce agreements
   

You may request data deletion at any time (see Section 7).

We do not sell or rent your personal data. We may share information with:

• Service providers: For website hosting, email delivery, analytics, and payment processing
   
• Legal authorities: When required to comply with applicable laws or legal processes
   

All third-party services are reviewed for GDPR compliance and required to protect your data.

If you are located in the EU/EEA, you have the following rights:

• Right to access – You can request copies of your personal data.
   
• Right to rectification – You can ask us to correct inaccurate or incomplete information.
   
• Right to erasure – You can request deletion of your personal data ("right to be forgotten").
   
• Right to restrict processing – You can limit how we use your data under certain circumstances.
   
• Right to data portability – You can request a copy of your data in a commonly used format.
   
• Right to object – You can object to our use of your data for direct marketing or legitimate interests.
   
• Right to withdraw consent – You can withdraw your consent at any time.
   

To exercise any of these rights, contact us at: audiohealing@yahoo.com

If you are located outside of our home country, please be aware that your data may be transferred to and processed in countries with different data protection laws. We take appropriate measures to ensure your information remains protected, including using GDPR-compliant service providers.

We use cookies and similar technologies to:

• Analyze website performance and usage
   
• Personalize content
   
• Improve user experience
   

You can manage or disable cookies in your browser settings.

We use industry-standard security practices, including:

• SSL encryption for all transactions
   
• Secure data storage and access controls
   
• GDPR-compliant third-party vendors
   

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our ability.

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via our website or by email (if you’ve provided your address).

If you have questions or concerns about this policy or how your data is handled, please contact:

Audio Healing
Email: audiohealing@yahoo.com
Website: audiohealing.co.uk

If you are located in the EU/EEA and believe your data has been handled improperly, you have the right to file a complaint with your local Data Protection Authority (DPA).